Privacy Policy
Effective date: 05.02.2026
This Privacy Policy explains how buyabusinessexpo.co.za, operated under the brand Springbok (“we”, “us”, or “our”), collects, uses, stores, and protects the personal data of our users. We are committed to safeguarding your privacy and ensuring that your personal information is handled in accordance with applicable South African data protection laws. By continuing to browse or use our website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1. Types of Data Collected
We collect various types of personal data to provide and improve our services. The information we may collect includes, but is not limited to:
- Personal identification information such as full name, date of birth, and identity number
- Contact details including email address, telephone number, and postal address
- Account credentials such as username and password
- Financial information including payment card details, bank account information, and transaction history
- Technical data such as IP address, browser type, device information, and operating system
- Usage data including pages visited, time spent on the site, and interaction with website features
- Communications you send to us or through our platform
2. Purposes of Processing
We process your personal data for legitimate purposes related to the operation of our online casino services. The main purposes include:
- Creating and managing your user account
- Processing deposits, withdrawals, and other financial transactions
- Providing customer support and responding to your enquiries
- Verifying your identity and complying with legal obligations, including age verification and anti-money laundering requirements
- Personalising your experience and recommending games or promotions that may interest you
- Sending you marketing communications about our services, promotions, and offers (where you have consented)
- Preventing fraud, ensuring fair play, and maintaining the security and integrity of our platform
- Complying with applicable South African laws and regulations
- Improving our website, services, and user experience through analysis and research
3. Disclosure and Sharing with Third Parties
We may share your personal data with trusted third parties who assist us in operating our business and providing services to you. We ensure that all third parties are bound by strict confidentiality obligations and process your data only in accordance with our instructions and applicable law. These third parties may include:
- Payment processors and financial institutions that facilitate deposits and withdrawals
- Identity verification and fraud prevention service providers
- Game providers and software developers who power our casino platform
- Marketing and advertising partners (with your consent)
- Customer service platforms and communication tools
- Data analytics and research providers
- Legal and regulatory authorities when required by law or to comply with legal obligations
- Professional advisers including lawyers, auditors, and consultants
We do not sell your personal data to third parties. Any sharing is done solely to enable us to provide our services and fulfil our legal obligations.
4. Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site usage, and deliver personalised content. Cookies are small text files stored on your device when you visit our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). The types of cookies we use include:
- Essential cookies necessary for the website to function properly
- Performance cookies that collect information about how you use our website
- Functionality cookies that remember your preferences and settings
- Targeting or advertising cookies that deliver relevant advertisements based on your interests
You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our website. By continuing to use our site, you consent to our use of cookies as described in this policy.
5. Security Measures
We take the security of your personal data very seriously and have implemented appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. Our security measures include:
- Encryption of sensitive data using industry-standard SSL/TLS technology
- Secure servers and firewalls to prevent unauthorised access
- Regular security assessments and vulnerability testing
- Strict access controls limiting employee access to personal data on a need-to-know basis
- Multi-factor authentication for account access
- Regular staff training on data protection and security best practices
While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain the highest standards of data protection.
6. Retention Period
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of data and the purpose for which it is processed. Generally:
- Account information is retained for the duration of your active account and for a period thereafter as required by South African gambling regulations and anti-money laundering laws
- Transaction records are kept for a minimum of five years to comply with financial and tax regulations
- Marketing communications data is retained until you withdraw your consent or request deletion
- Technical and usage data may be retained in anonymised form for analytical purposes
Once the retention period expires, we will securely delete or anonymise your personal data in accordance with our data retention policy and applicable law.
7. User Rights Regarding Personal Data
Under South African data protection law, you have certain rights regarding your personal data. These rights include:
- The right to access your personal data and obtain confirmation of what information we hold about you
- The right to request correction of inaccurate or incomplete personal data
- The right to request deletion of your personal data in certain circumstances
- The right to object to the processing of your personal data for specific purposes, including direct marketing
- The right to request restriction of processing in certain situations
- The right to data portability, allowing you to receive your data in a structured, commonly used format
- The right to withdraw consent where processing is based on your consent
- The right to lodge a complaint with the Information Regulator of South Africa if you believe your data protection rights have been violated
To exercise any of these rights, please contact us using the details provided in Section 10 below. We will respond to your request within a reasonable timeframe and in accordance with applicable legal requirements.
8. Links to Other Websites
Our website may contain links to third-party websites, services, or applications that are not operated or controlled by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices, content, or security of any third-party websites. When you click on a link to an external site, you will be subject to that site’s privacy policy and terms of use. We encourage you to review the privacy policies of any third-party websites you visit to understand how they collect, use, and protect your personal information. The inclusion of any link does not imply our endorsement of the linked site or its practices.
9. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we make material changes to this policy, we will notify you by updating the “Effective date” at the top of this page and, where appropriate, by sending you an email notification or displaying a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should discontinue use of our services.
10. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us using the following details:
Email: [email protected]
Website: buyabusinessexpo.co.za
