Responsible Gaming

Effective date: 05.02.2026

This Responsible Gaming page on the website buyabusinessexpo.co.za describes the principles and measures used by Springbok to promote safe, balanced, and transparent play. Our goal is to ensure that gaming remains a form of entertainment without causing harm to your personal, family, or financial wellbeing.

1. Commitment to Responsible Gaming

Springbok is committed to providing a safe and responsible gaming environment for all our players in South Africa. We believe that online gaming should be an enjoyable leisure activity, and we take our responsibility seriously to protect our customers from the potential risks associated with gambling. We continuously review and improve our policies, tools, and support systems to ensure that every player can enjoy our services in a controlled and secure manner.

2. Gambling as Entertainment

Gambling should always be treated as a form of entertainment, not as a way to make money or solve financial problems. To help you maintain a healthy relationship with gaming, we recommend the following practical tips:

Set a budget before you start playing and stick to it
Never gamble with money you cannot afford to lose
Take regular breaks during gaming sessions
Do not chase your losses
Avoid gambling when you are upset, stressed, or under the influence of alcohol
Balance gaming with other leisure activities and social interactions
Keep track of the time and money you spend on gambling

3. Control and Self-Protection Tools

Springbok provides a range of tools designed to help you maintain control over your gaming activity. These tools include deposit limits, which allow you to set daily, weekly, or monthly limits on the amount you can deposit into your account; loss limits to cap the amount you can lose over a specified period; session time limits to help you manage how long you play; and reality checks that remind you of the time spent playing. You can also take a break from gaming by using our cooling-off period option, or request self-exclusion if you need a longer break from all gaming activities. All these tools can be accessed through your account settings or by contacting our customer support team.

4. Signs of Problematic Gambling

It is important to recognise the warning signs of problematic gambling behaviour. If you or someone you know is experiencing any of the following, it may be time to seek help:

Spending more money or time on gambling than you can afford
Chasing losses or gambling to recover money you have lost
Borrowing money or selling possessions to fund gambling
Neglecting work, family, or personal responsibilities due to gambling
Feeling anxious, irritable, or restless when not gambling
Lying to family or friends about your gambling activities
Using gambling as an escape from stress, depression, or other problems
Attempting to cut back or stop gambling but being unable to do so

5. Protection of Minors

Springbok is strictly an 18+ service. It is illegal for anyone under the age of 18 to open an account or participate in any gambling activities on our platform. We take the protection of minors very seriously and employ robust age verification measures during the registration process. We encourage parents and guardians to use parental control software and to monitor internet usage to prevent underage individuals from accessing gambling websites. If we discover that a minor has registered or gambled on our site, the account will be immediately closed, and any funds will be returned in accordance with our terms and conditions.

6. Support and Seeking Help

If you feel that your gambling is getting out of control, it is important to seek help as soon as possible. There are various organisations and resources available in South Africa that provide confidential support, counselling, and treatment for problem gambling. The South African Responsible Gambling Foundation (SARGF) offers a national toll-free counselling line and access to professional support services. Gamblers Anonymous South Africa also provides peer support through group meetings. Remember, asking for help is a sign of strength, and support is available to assist you in regaining control.

7. Assistance and Contact

Our customer support team is available to assist you with any questions or concerns related to responsible gaming. They can help you set up or adjust your account limits, activate self-exclusion, or provide information about the tools and resources available to you. Please do not hesitate to reach out if you need support.

Email: [email protected]

Website: buyabusinessexpo.co.za

Springbok encourages all players to gamble responsibly and to keep entertainment under control. Your wellbeing is our priority, and we are here to support you every step of the way.